What we do

Martlets provides care to adults living in and around Brighton and Hove living through a terminal illness.

Inpatient unit

We have an 18-bed inpatient unit at the hospice. We have a variety of room sizes allowing family to stay with their loved one whilst we provide round-the-clock care. Around half of our patients who come to stay at the inpatient unit go home again once they are more in control of their symptoms and pain management.

Community services

We also provide a variety of services for the hospice community such as Hospice at Home, respite care and counselling and emotional support.

In addition to this, we have a 24-hour 'Hub' service which allows patients and carers to call a special hotline at any time for medical advice and help with their symptoms. Thanks to our database, all specialist nurses answering calls are able to pull up the relevant patient records and understand the patient's needs within seconds.

Outpatient care and supportive services 

We run a variety of groups and complementary therapies which are open to any patient, and their families, who have been diagnosed with a terminal illness and lives within the service area.

We also run outpatient clinics which can help patients establish a treatment plan for their symptoms and also offer help with rehabilitation and mobility.

Bereavement services

We offer a comprehensive bereavement service to the family and close friends of all patients cared for by Martlets. This can include counselling, remembrance events and social evenings.

 

How to refer

Martlets provides a variety of care and services for those living through a terminal illness in and around Brighton and Hove.

We accept referrals from:

  • Hospital Macmillan nurses
  • Oncology teams
  • GPs and IPCTs
  • The Nevill Hospital
  • Community respiratory/heart failure teams
  • Martlets IPU
  • Neurology teams
  • Short-term care and community rapid response teams
  • Healthcare professionals
  • Patients previously known to the Community Team caseload can re-refer themselves

There are two main routes to accessing our services.

Referral route 1

Referrals can be made directly to Martlets for:

Our supportive care and outpatient services for patients who:

  • Have been diagnosed with a terminal illness
  • Are living in Brighton and Hove, the Deans or the Havens

Our bereavement services for the families and close friends of patients who:

  • Were cared for by Martlets in some capacity, such as within the inpatient unit, through the Palliative Care Partnership, through Hospice at Home or through our supportive care and outpatient services
  • Are living in Brighton and Hove, the Deans or the Havens

To refer to supportive care and outpatient services please call 01273 273400 or email dayservices@martlets.org.uk. or bereavement@martlets.org.uk for the Bereavement Team.

Criteria for referral route 1

The referral criteria for our supportive care and outpatient services differs to that for our bereavement service.

supportive care and outpatient services criteria:

  • Patients receiving these services must have been diagnosed with a terminal illness
  • Only family and carers of those patients diagnosed with a terminal illness may receive these services
  • Patients and family/carers must live in Brighton & Hove, the Deans or the Havens

Bereavement services criteria:

  • A loved one was cared for by Martlets in some capacity such as within the inpatient unit, through the Palliative Care Partnership, through Hospice at Home or through our supportive care and outpatient services
  • Family or close friends of patients who are living in Brighton and Hove, the Deans or the Havens

Referral route 2

Patients can be referred via our Community Team, through our Hub phone number: 01273 964164. This number is only for use of healthcare professionals and patients/carers who have had the number specifically given to them.

After the referral, there can be onward referral can be to one of the following services:

Our respite service for patients who:

  • Have a named carer
  • Consent to referral for respite
  • Are deemed suitable for respite using the GSF Prognostic Indicator guidance

The Community Team for patients with:

  • Locally advanced/metastatic cancer with complex physical or emotional problems associated with their illness
  • Other life-limiting illnesses with complex end-of-life care needs for symptom management, decision making and/or advance care planning, psychological and emotional support

Our Hospice at Home team (H@H) for patients who:

  • Are in their last few weeks of life
  • Require short-term crisis intervention

Criteria for referral route 2

Patients must be over 18 years old and...

  • Be registered with a GP practice in or around Brighton & Hove
  • Have a life-limiting illness requiring specialist palliative/end-of-life care
  • Be on the GSF (Gold Standards Framework) register and/or with a life-limiting prognosis

Please ensure consent has been obtained from the patient prior to referral and that their GP has been informed.