This is a community based role to support Martlets patients when they are discharged from the Hospice. Our buddies provide emotional and practical support to patients with the transition back home or into nursing care.    

Where: Initially with a patient at our Hospice and then within the homes of patients in and around Brighton, Hove, Portslade, Woodngdean, Rottingdean and Peacehaven.


When: Home visits are arranged to suit the needs of the patient and the availability of the volunteer. Visits are arranged between 9am-5pm Monday- Friday and comply with our Lone Working policy.


Usual minimum. commitment: Variable depending on each patient’s needs.

  • Initially approximately five hours over two-three days– prior to and on day of discharge
  • Up to three hours a week for the following two- five weeks
  • Attendance at review and supervision


What you’ll be doing: Giving short term practical, and limited emotional support to patients who are being discharged from the inpatient unit. For example:

  • Helping them get safely through their front door
  • Unpacking their suitcase, in particular making sure their medication is easily accessible
  • Making a cup of tea, or assisting them to do this safely
  • Liaising with family, carers etc., informing them of arrival home
  • Listening to their concerns about care needs
  • Providing support to help them build confidence for daily living
  • Assisting those who are transferring to a nursing home- to help with unpacking and making their new room into their “home”.
  • Liaising with other health professionals such as GP


Under the clinical leadership of the Discharge Coordinator, specific duties will be identified according to individual need, and all arrangements will be discussed prior to implementation. You will:

  • Notify the Discharge Coordinator or (clinical lead) of any home visits
  • Contact the hospice after a visit in line with the Lone Working Policy
  • Email a brief written record of each visit, which will be kept in a designated file at the Hospice 

What’s in it for you:

  • Specialised training for the role
  • Individual guidance and support
  • Opportunity for on-going development through regular supervision and regular training relevant to the role
  • Bering part of a developing team with opportunities to contribute to the development of the service
  • Participating in a very worthwhile voluntereing role
  • Reasonable out of pocket expenses


Your skills and abilities:

  • Good Inter personal skills – empathetic, good communicator, strong listener
  • Organized and practical
  • Good at managing expectations
  • Task focused
  • Ability to communicate with people at all levels including family members, GP, district nurses



To attend Martlets Welcome Day and training for the role including:

  • Palliative care- an introduction
  • Lone working
  • Maintaining professional boundaries
  • Adult Safeguarding awareness
  • Other training as required for the role
  • To attend monthly supervision meetings
  • To maintain strict patient confidentiality in accordance with Martlets guidelines
  • Due to the nature of this role, current driving license would be an advantage – Martlets can provide a car for this role


How to apply: Download an application form or Fill out our online application form

Contact: Volunteering Services Team on 01273 273400 or email