This workshop is suitable for all staff who work within health and social care settings who are required to support patients/service users and families.

We will cover different strategies and methods to enhance communication and listening skills. By the end the workshop you will:

  • Be familiar with the communication principles used in supportive conversations
  • Be able to discuss how ways of communicating impacts on the person
  • Understand methods for effective communication with distressed patients /service users/ family members

Dates: 5 April 2017, 21 June 2017   Time: 13.30 - 16.30

Dates: 3 May 2017   Time: 09.30 - 12.30

Cost: Free, this course is funded by HEKSS

Venue: Maycroft Manor, 2-8 Carden Avenue, Brighton BN1 8NA

To book a place please email judith.drury@martlets.org.uk, call 01273 829941 or download our booking form.

If you would like to display a flyer please click here.