Bank Administrator Salary: £9.48 – £10.26 per hour (dependent on experience) Hours: zero hour contract Closing Date: 28 May 2017 Interview Date: 5th June 2017 We are looking for an experienced and highly motivated individual to join our fantastic Administration Team at Martlets and provide support for various services and teams within the hospice. Main duties will include: Dealing with face-to-face, phone and electronic enquiries from: patients, their families, members of staff, donors, etc.; Adhering to the Martlets’ code of confidentiality and being able to deal calmly and professionally with family members, carers and clients who may be very distressed; Managing various databases including updating the electronic patient record database (Crosscare); Generating correspondence and statistical data using spreadsheets and undertake general administrative duties. Key Skills required: Excellent confidential, organisational and prioritisation skills; Strong time management skills; Proven experience of working with an office administration role; Excellent knowledge of Excel, PowerPoint and Word; Experience of working with databases; Able to communicate clearly in person and in writing. In addition to the above salary we also offer a subsidised restaurant, limited free parking, generous annual leave and other benefits. How to apply Please download and complete the application form and email it to firstname.lastname@example.org, you can also download the job description by clicking here. For more information about this vacancy, or to request an application form by post, please call Daniela Pop on 01273 273785 or email email@example.com. Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.