This course is for any staff who work within health and social care settings who are required to support patients/service users and families.

 This workshop aims to cover different strategies and methods to enhance communication and listening skills.

 By the end the workshop you will: 

  • Be familiar with the communication principles used in supportive conversations
  • Be able to discuss how ways of communicating and the impact on the person
  • Understand methods for effective communication with distressed patients /service users/ family members 

Cost of course: Fully Funded by Health Education England Kent, Surrey and Sussex

Downloadable Course Info Sheet

If you have any questions please email peopleservices@martlets.org.uk or call: 01273 718788

This course is now fully booked, please check for alternative course dates.